E230 is fully committed to protecting the privacy and personal data of every player in Malaysia. This document clearly explains how we collect, use, store and protect your information in accordance with the Personal Data Protection Act 2010 Malaysia.
Last updated: 1 January 2026. This Privacy Policy applies to all users of the e230 platform in Malaysia and complies with the requirements of the Personal Data Protection Act 2010 (PDPA). If you have any privacy-related enquiries, please contact us at [email protected].
The core principles guiding how e230 handles the personal data of Malaysian players
All your personal data and financial transactions on e230 are protected by 256-bit SSL encryption — the same standard used by leading banks in Malaysia. Your information is secure at all times.
E230 operates in full compliance with Malaysia's Personal Data Protection Act 2010. All our personal data collection and processing activities adhere to applicable Malaysian legal requirements.
E230 will not collect or process your personal data without your explicit and informed consent. You have full control over the information you share and may withdraw your consent at any time.
E230 has never and will never sell, rent, or disclose players' personal data to any third party for commercial purposes without the explicit consent of the player concerned.
Every e230 player has the right to access, review, amend or request the deletion of their personal data held by e230. Please contact our support team to submit any data-related request.
E230 collects only the personal data that is strictly necessary for platform operations and legal compliance. We do not collect information that is excessive or irrelevant to the services we provide.
E230 ("we", "the platform" or "e230") is committed to protecting the privacy of every player who uses our platform in Malaysia. This Privacy Policy explains in detail how e230 collects, uses, stores, discloses and safeguards your personal information when you use our website, mobile application and all services offered by e230.
E230's Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing the processing of personal data in our country. By registering for and using the e230 platform, you acknowledge that you have read, understood and agreed to the terms set out in this Privacy Policy.
This Privacy Policy applies to all e230 players residing in Malaysia, including those who access the platform via smartphone, tablet, laptop, or any other device. If you do not agree with this Privacy Policy, please cease using the e230 platform immediately.
E230 collects only the personal data that is strictly necessary for the operation of the platform and compliance with legal requirements. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, IC number | Identity verification & KYC |
| Contact Data | Phone number, email address | Account & security communications |
| Financial Data | Bank account number, MYR transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Security & fraud prevention |
| Behavioural Data | Game history, game preferences | Enhanced user experience |
E230 does not collect personal data classified as sensitive — such as health information, religious beliefs, or political views — except where required by applicable Malaysian law. All data collected is processed fairly and lawfully in accordance with PDPA 2010.
E230 collects personal data through several different channels throughout your use of the platform. It is important that you understand how this data is gathered:
E230 processes your personal data only for purposes that are legitimate, clearly defined, and specific. The following are the primary purposes for which e230 processes data:
E230 will not process your personal data for any other purpose without first obtaining your additional consent. If you do not wish to receive marketing communications from e230, you may unsubscribe at any time through the notification settings in your account.
E230 respects the privacy of our players and does not sell or disclose your personal data to third parties for marketing or commercial purposes. However, in certain situations, e230 may need to share your personal data with the following parties:
All third parties that receive personal data from e230 are bound by strict data protection agreements and are required to comply with all requirements of Malaysia's PDPA 2010. e230 is not responsible for third-party data processing actions that fall outside our direct control.
E230 continually invests in the latest security infrastructure to ensure our players' personal data is protected to the highest achievable standard. Among the key security measures we have in place:
While e230 takes all reasonable steps to protect your data, no security system can be guaranteed 100% foolproof. You also play an important role in keeping your account secure – please ensure your password is strong and unique, and never share your login credentials with anyone.
E230 retains your personal data only for as long as necessary for the purpose for which it was collected, or for the period required by Malaysian law. The following is a general guide to our data retention periods:
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and e230's Privacy Policy, you as a player have the following rights regarding your personal data held by us:
You have the right to request a copy of your personal data held by e230 at any time.
You may request that e230 correct any personal data that is inaccurate or out of date.
You may request the deletion of your data, subject to any applicable legal retention requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You may withdraw your consent to consent-based data processing at any time.
You may request your data in a machine-readable format for transfer to another provider.
To exercise any of the rights above, please contact the e230 support team by email at [email protected] by clearly stating your request. e230 will respond to your request within 30 business days from the date a complete request is received.
The e230 platform uses cookies and similar tracking technologies to enhance your experience, ensure the platform functions smoothly and help us understand how players interact with our platform. The following are the types of cookies used by e230:
You can manage your cookie settings through your web browser. Please note, however, that disabling essential cookies may affect the functionality of the e230 platform and your overall gaming experience. For guidance on managing cookies in popular web browsers, please refer to the relevant browser's help documentation.
In the course of its operations, e230 may need to transfer your personal data to servers or service providers operating outside Malaysia. Any international data transfers carried out by e230 are subject to adequate safeguards to ensure your data continues to be protected to a standard equivalent to Malaysia's PDPA 2010.
E230 ensures the following in every international data transfer:
E230 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operations, current legal requirements, or improvements to the protection practices we employ. Players will be notified of any material changes to this Privacy Policy via notifications within the e230 platform or to their registered email address.
The date of the most recent update is always stated at the top of this page. It is your responsibility to review this Privacy Policy periodically to stay informed of e230's latest privacy practices. Your continued use of the e230 platform following any updates to this Privacy Policy will be considered your acceptance of those changes.
Where a proposed change is substantial and requires your fresh consent, e230 will obtain your explicit consent before the change takes effect. We believe that transparent communication is the foundation of the trust built with the e230 player community across Malaysia.
If you have any questions, concerns or complaints regarding how e230 handles your personal data, we encourage you to reach out to us directly. e230's dedicated support team is available to assist you 24 hours a day, 7 days a week.
For requests relating to personal data rights such as access, correction or deletion, please clearly state the type of request and the relevant account details to help expedite the process. e230 is committed to responding to all privacy requests within 30 business days of receipt.
If you are dissatisfied with how e230 has handled your privacy complaint, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP), the regulatory body overseeing PDPA compliance in our country.
Understanding the importance of data protection in the context of using an online casino platform in Malaysia
In today's rapidly evolving digital landscape, data privacy is no longer a matter to be taken lightly. For players using an online casino platform like e230, trust in how a platform handles their personal information is just as important as trust in the fairness of the games on offer. At e230, we fully appreciate this responsibility and never take lightly the trust placed in us by every player who registers on our platform.
When you register with e230 and begin using our platform, you entrust us with deeply personal information – your name, phone number, financial details and transaction history. We do not take that trust lightly. Every investment we make in security infrastructure, every compliance procedure we follow and every policy we put in place is part of e230's ongoing commitment to honouring the trust you place in us.
Malaysia is a country with a growing awareness of digital rights and data protection. Since the enforcement of the Personal Data Protection Act 2010, Malaysian users have become increasingly discerning when evaluating the privacy practices of companies they deal with. e230 welcomes this positive development, as it drives us to consistently uphold the highest standards in managing our players' personal data. We believe that players who understand their rights and demand sound privacy practices from the platforms they use are better protected and safer.
One area we want to highlight in particular is financial transaction data. Every time you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX through Maybank2u and CIMB Clicks, the transaction records are securely stored and protected with strong encryption. This information is accessed only by authorised personnel and solely for legitimate purposes such as resolving disputes, carrying out anti-money laundering procedures or complying with legal orders.
E230 also wishes to alert players to a threat that is becoming increasingly common in this industry — attempts by irresponsible third parties to deceive players by impersonating e230 representatives and requesting personal information through unofficial channels. Please be firmly aware that e230 will never ask for your password, credit card number, or OTP via email, WhatsApp, Telegram, or any channel outside the official e230 platform. If you receive any such request, please disregard it and report it to our support team immediately.
Finally, we would like to remind you that privacy is a shared responsibility. While e230 takes all reasonable steps to protect your data on our end, you also play a vital role in keeping your own account secure. Use a strong and unique password, enable two-factor authentication where available, avoid logging in to your e230 account over unsecured public Wi-Fi networks and always log out of your account after each session – especially when using a shared device. Together, we can ensure a safe, enjoyable and protected gaming experience at e230 for all players in Malaysia.
E230 is committed to protecting your privacy in accordance with Malaysia's PDPA 2010. We do not sell your data, we safeguard your information with 256-bit SSL encryption, and we respect your rights as a player. For more information, please read Terms & Conditions or contact [email protected].
We want every e230 player in Malaysia to understand their rights clearly and easily
Answers to the most frequently asked questions about privacy and data protection at e230
E230 takes your privacy seriously. Register a free account now and enjoy over 500 of Malaysia's best games with complete peace of mind, knowing your data is always safe and protected with e230.